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Adding users to multiple accounts
Adding users to multiple accounts

Managing central teams across large hotel organisations

Updated over a week ago

If you are working across many different hotel accounts, either to help or as part of a central sales team, you can ensure your team can still access everything they need to.

If you need to add the same colleague to 10 or 15 accounts, the fastest way is to first invite them to one account. You can add users by following these steps:

  1. Click 'Settings' on the left hand panel,

  2. you will see the option for 'Team' near the top left of the page.

  3. At the top of the 'Team' page, click 'Invite User' to enter the email address of your colleague.

  4. Decide their status, between 'User', 'Admin' or 'Spectator' (view only).

  5. Ask your colleague to accept the invite and sign-up.

Once they are signed up to one account, you can add them to all the other accounts you need them to have access to. You do this by following steps 1 to 5 above for each hotel account.

If you need to add them to more than 15 or so accounts, then our Help Desk may be able to help you do this in a faster way. To get this help, you should still invite your colleague to one account. Then you can get in touch with us via the 'Help' button on the left hand panel and tell us:

  • Your Colleagues name and email address

  • What accounts they should be part of or if they should be part of ALL accounts

  • Should they have 'User' status or 'Spectator' status?


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