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Reject Reason
Updated over 3 months ago

Set - Up of Reject Reasons

  • To Edit the Reject Resons go to: Settings > Reject Reason: Edit the reason

  • Working in an Proposales account connected to Opera Cloud?
    The reasons is that a rejected proposal in Proposales can automatically update the reason in your booking in the Opera as well. Make sure to the Codes are matching the codes you have in your PMS to make this work.

Using the Reject Reason

  • Both the client and the hotelier can choose the reject reason if withdrawn or rejected and will be able to add a comment as well.

  • This information will be saved i the Date field in the proposals bottom right corner.

  • In Insights you will also be able to find statistics on the rejected proposals.

Note: This feature needs to be activated by Proposales

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