There is a possibility to be notified of what is happening to each proposal after they have been sent to the customer.
Start with activating the Email notifications:
Go to 'Profile' in the left hand panel and turn on the Email notifications slider.
These are the different types of notifications that you, as the sender of the proposal, will receive:
Opened: Sent as soon as the customer opens the proposal the first time.
Time to Follow Up: When the proposal is getting close to expire; 24 hours in advance if the initial expiry date was less than 7 days, and 3 days in advance if the expiry date was more than 7 days.
Expired: If the expiry date passes without the proposal being accepted/ rejected or extended.
Accepted: When the proposal is accepted.
Rejected: If the receiver rejects the proposal.
Wrong email address: If you still send the proposal to a non-existing email address you will receive an email notification about it.
Invoice information collected: If the receiver does not submit the invoice information upon acceptance but submits the information later, a notification email is then sent to the sender about the collected information.
What if I'm not receiving notifications any more?
Make sure to double check that email-notifications are turned on under in your Profile.
Check if the notifications have ended up in your spam-folder.
If you have checked everything above, hit Help and then team will see how we can support you.